Policy Details
How Customer Data Is Handled
These points explain how NOVRIK handles customer information during shopping, checkout, payment, and support.
01
Information We Collect
When you browse NOVRIK or place an order, we may collect details such as your name, email address, phone number, WhatsApp number, city, delivery address, landmark, selected product, size, color, quantity, payment method, and payment proof if you choose Easypaisa or bank transfer.
02
How We Use Your Information
Your information helps us process orders, confirm delivery details, send order updates, verify online payments, provide customer support, reduce fake orders, and improve the store experience. Online payment proof is checked manually before the order is processed.
03
Services We Use
NOVRIK may use secure hosting or server storage for product images, product videos, and payment proof uploads. We may also use email services such as Brevo, and analytics or advertising tools such as Meta Pixel or TikTok Pixel to understand store activity and measure campaign performance.
04
Uploaded Media
Product images, product videos, and payment proof screenshots may be stored on our website server or hosting storage. Payment proof screenshots are used only for order verification, support, and payment confirmation purposes.
05
Data Protection
We take reasonable steps to protect customer information and keep order details safe. However, no online system can guarantee complete security. Customers should also avoid sharing unnecessary sensitive information through forms or messages.
06
Contact About Privacy
If you have questions about this Privacy Policy or want help regarding your order information, contact NOVRIK through the contact page or our official social media channels.